This Oracle Databases on VMware Best Practices Guide provides best practice guidelines for deploying Oracle databases on VMware vSphere®. The recommendations in this guide are not specific to any particular set of hardware, or size and scope of any particular Oracle database implementation. The examples and considerations provide guidance, but do not represent strict design requirements.
The successful deployment of Oracle on vSphere 5.x/6.0 is not significantly different from deploying Oracle on physical servers. DBAs can fully leverage their current skill set while also delivering the benefits associated with virtualization.
In addition to this guide, VMware has created separate best practice documents for storage, networking, and performance.
VMware Support for Oracle Databases on vSphere
Oracle has a support statement for VMware products (MyOracleSupport 249212.1). While there has been much public discussion about Oracle’s perceived position on support for VMware virtualization, experience shows that Oracle Support upholds its commitment to customers, including those using VMware virtualization in conjunction with Oracle products.
VMware is also an Oracle customer. The E-Business Suite and Siebel implementations of VMware IT are virtualized. VMware routinely submits and receives assistance with issues for Oracle running on VMware virtual infrastructure. The MyOracleSupport (MetaLink) Document ID 249212.1 provides the specifics of Oracle’s support commitment to VMware. Gartner, IDC, and others also have documents available to their subscribers that specifically address this policy.
VMware Oracle Support Process
VMware support will accept tickets for any Oracle-related issue reported by a customer and will help drive the issue to resolution. To augment Oracle’s support document, VMware also has a total ownership policy for customers with Oracle issues as described in the letter at VMware® Oracle Support Affirmation.
By being accountable, VMware Support will drive the issue to resolution regardless of which vendor (VMware, Oracle or other) is responsible for the resolution. In most cases, reported issues can be resolved through configuration changes, bug fixes, or feature enhancements by one of the involved vendors. VMware is committed to its customer’s success and supports their choice to run Oracle software in modern, virtualized environments. For further information, see https://www.vmware.com/support/policies/oracle-support